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Post by account_disabled on Dec 18, 2017 6:39:36 GMT
i bought the pre order and i wasn't able to get in to the game since, wrote with support but aperently the guy im talking with have either no time or idea wtf is he doing, im stuck on tutorial loading screen, i found my self the adres of eu servers in log files and did a trace my self and it seems i get dc half way, i'vs showed all of the screen to support and still nothing no hello no **** u. Du u ppl have any kind of work ethic, if u start a support case stick to it untill its solved, not swich cases like gloves, and make everythig last 20x longer then it has to. i would just put in a ticket for a refund dude. they respond to refunds much quicker than actual problems. they didnt even respond to my support ticket until after i had received my refund which i put in two days before my refund ticket. Yea the problem is I actualy do wanna play this game, and the solution to my problem is actualy quite easy (if i actualy pinged the right server) my connection gets dc once i get to amazon network thats a simple mather of calling the server guys ad showing them my trace so they can unblock a port or something. Played firefall that was also hosted on amazon server and ther support fixed things like that in a matter of minutes. Thanks! For more details: Animation Video Marketing
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